Newton House Enter and View Report | Healthwatch Lincolnshire

Newton House Enter and View Report

Read the report from our recent Enter and View visit to Newton House, Grantham

Located in Grantham, Newton House is a single storey, purpose-built home with extensive garden areas adorned with plants, fruits and vegetables. It is centrally situated for friends and relatives to visit, at any time of the day. The home provides high quality 24-hour nursing and residential care, alongside expert care for people living with dementia. They also offer respite care or short breaks, which can now be pre-booked up to a year in advance. 

  • 12 Residents / Service Users volunteered to be interviewed and 6 members of staff completed the staff survey after the visit.
  • On arrival, all Healthwatch Authorised Representatives had their photo ID checked, were asked to sign in and were offered a drink. The Team was made aware of the Café area where we could make our own drinks and have lunch.
  • The home was very tidy, clean and the communal areas were very informal and welcoming

Key Findings

  • Of the 12 Residents / Service Users who agreed to take part in our survey, we found that 4 residents had lived at the home for less than 3 months, 1 for less than 12 months, 5 for under 2 years and 2 for more than 2 years.
  • 4 Residents / Service Users rated the home as good with 8 rating it as very good.
  • All Residents / Service Users where they were able, were encouraged to keep in touch with friends and family via telephone and were able to have visitors at anytime during the day or night. Usually visits took place between 8 am and 8 pm.

Downloads

File download
Newton House Enter and View Report

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